Terms and Conditions

PLEASE NOTE THAT THIS WEBSITE IS A BOOKING/ENQUIRY/CONTACT SERVICE OPERATED BY PRACTICAL CAR & VAN RENTAL LTD ON BEHALF OF OUR FRANCHISEES. ANY BOOKING/ENQUIRY/CONTACT IS MADE WITH THE FRANCHISEE AND ANY LEGAL CONTRACT IS ENTERED INTO BETWEEN THE RENTER AND THE FRANCHISEE DIRECTLY, NOT PRACTICAL CAR & VAN RENTAL LTD. THE DETAILS OF THE LEGAL ENTITY CAN BE FOUND ON THE FRANCHISEES WEBPAGE OR BY CONTACTING PRACTICAL HEAD OFFICE ON 0121 772 8599.

  • All drivers and/or payees must show valid original driving licences plus 2 forms of ID, copies are not accepted. See below for the GB licence check procedure.
  • All pricing is per day and subject to availability.
  • Minimum rental period is 24 hours (unless stated otherwise).
  • All rentals include insurance (subject to excess, breakdown cover, mileage (subject to local limits) and VAT).
  • Collision Damage Waiver may be available – please ask for details.
  • The Damage and Theft excess may vary by location – please ask for details.
  • Van Rentals are subject to an overhead roof damage excess.
  • Additional Drivers are acceptable at an additional cost.
  • Drivers must have held their licence for a minimum of 12 months (or 2 years if the driver is under 25 or a non UK licence holder and local restrictions may apply too).
  • One Way rentals are available – please ask for details.
  • Deposits by credit or debit card are required on all rentals. Payment is generally taken when you collect the vehicle, however this policy varies, please check with your renting location as some sites require a booking deposit.
  • When you reserve a vehicle with us we will assume your drop off time is the same as your pick up time UNLESS YOU MAKE IT CLEAR OTHERWISE.
Car/MPV Hire Age Range: 23-75 (this may vary on some makes and models)
Van/Minibus Hire Age Range: 23-72 (this may vary on some makes and models)
Drivers outside these ranges may be accepted subject to insurance clearance (surcharges may apply)

  • Foreign Licence Rules - We must be able to read and understand the licence presented and establish it is valid. We cannot accept an International Drivers Permit on it's own without the original under any circumstances. European Licences with the EU symbol are acceptable without an International licence. IDP's are intended for the purpose of translation and validity of the original. The onus is on the Renter to provide a translation to confirm all our Insurance Risk questions.
  • Sat Nav units may be available - please ask for details.

Each of our franchisees is a separate legal entity and as such Practical Car & Van Rental Ltd cannnot and will not be held responsible for any financial recompense or legal liability deemed appropriate by any third party.

Cancellation and No Show Policy

If your travel plans change, you may normally cancel your booking free of charge anytime up until 24 hours before your rental is due to start except rentals commencing on a Monday which require 48 hours notice of cancellation. Please check with your renting site if the local terms are different.

If you fail to pick up your car or van on the day your rental is due to start, or do not cancel with more than 24 hours notice prior to the time it is due to start, you will be required to pay at least £35 or the locations own designated fee.

Vehicles are subject to availability. If not available a free upgrade to the next vehicle group will be offered. The location you want to book with will give you a minimum 48 hours notice in the event that they have to cancel your booking in extreme unforeseen circumstances, Cancellation would only occur after every effort has been made to source an alternative vehicle/transport and where a free upgrade would not be appropriate.

GB Driving Licence Checking procedure.

You may check your licence yourself online no more than 72 hours in advance OR check at the rental office when you collect your vehicle.

This will add a few minutes to the normal procedure so please allow time for this to be done.

This is essential for Rental Companies to do in order to comply with the Insurance Companies Rules.

To check you will need your Driving Licence, National Insurance Number and Post Code.

First go to this web site address:- https://www.gov.uk/view-driving-licence

Log in with the full 16 digit driver number, National Insurance Number and Postcode.

Then choose to SHARE the driving licence information, this page can be printed as well. If you cannot print - no problem - BUT make sure you bring the SHARE code to the rental office along with the licence and your ID. NB note the share code is case sensitive​.

All GB Drivers Must Do This

On arrival at site the renting location will enter the SHARE code that you the driver(s) have been given. This will be printed and retained (on ONE page) all of the drivers information. The rental company has to have this information for their Insurance Company.

There is also another option for GB customers who have trouble on the web checking their own licence or who don't know their National Insurance number. If GB licence holders cannot generate a code online then you can call 0300 083 0013 (national rate from a land line) and DVLA will provide you with a SHARE code. Monday to Friday 8.00am to 7pm, Saturday 8.00am to 2pm. National Insurance number NOT needed.

Alternatively you can call DVLA on 0300 790 6801 (national rate from a land line) and leave permission for your driving record to be checked verbally by a nominated person or organisation. You have to go through 3 levels of options which are 1 - 4 - 2. This permission is valid for 7 days. Monday to Friday 8.00am to 7pm, Saturday 8.00am to 2pm. National Insurance number NOT needed. The nominated site who needs the information then calls DVLA, states who they are and that there is a verbal message allowing them the information. DVLA will then give the details the site needs (entitlements and endorsements).​

Bookings Terms

Practical car & Van Rental Stamford Hill Cancelation Terms

If you have booked a car and you wish to cancel the booking please note the following, if you cancel 1 weeks prior to the rental date (excluding where agreed before e.g. Busy Seasons or One-Way Hire, Special Orders) no charge will apply. if you cancel less than a week in advance a charge equals to one day hire (1-day rate) will apply.

in busy times (e.g. before Christmas or New year, Summer holiday etc.) a 2 weeks notice will be needed or the full booking charge will be charged

Booking Confirmation

WE RESERVE THE RIGHT TO AMEND THE PRICE OF THE RENTAL IF THE VEHICLE IS BOOKED MORE THAN A MONTH IN ADVANCE.

 

Extra's

Smoking

Smoking is not permitted in our vehicles. You may be charged for additional cleaning costs if evidence of smoking is found in one of our vehicles. (currently £60+Cleaning)

Mileage

Mileage Restriction apply for vehicles 200/Day Vans 100/Day to a maximum of  2000 miles a Month 

Extra Mileage will be charged at 25 pence per mile or a Pre-booked bundle for 100 miles at £18.00

Young Driver

Drivers aged 23-24 can be insured to drive our vehicles but will be liable for a young driver surcharge. The cost per day will vary according to the size of the vehicle and the length of rental. (Minimum £15 Per Day)

 

 

Driving Endorsements

Certain endorsements on licenses may increase the policy excess and therefore the deposit required, serious convictions such as insurance, drink drive, totting up stand a high chance of insurance being declined, PLEASE TELL US WHEN BOOKING TO AVOID DISAPPOINTMENT ON COLLECTION DAY. 

Driver with 7 to 9 Points (Must be over 25 years old) an extra £7 per day and an additional Excess Will Apply.

FUEL CHARGES: per litre £1.50+VAT (+£12 Admin Fee)


FINES ADMIN FEE: Minimum £48.00 per penalty charge (Vary between suppliers), speeding or traffic violation received.
These charges are non-negotiable and are fixed rates

Out Of Hours

We do not allow out of hour drop offs of return vehicles, without prior agreement. All rental vehicles are the renter's responsibility until signed in by an employee of the company, unauthorised drop off could result in the loss of deposit and other costs being charged.

Driving Licence and Additional Documents

A full and valid driving licence must have been held for a minimum of 1 year if aged over 25 and 2 years if aged between 23-25 which must be in the renter’s current address.

Upon collection of the vehicle, please bring your photocard driving licence. We no longer require the paper Counterpart, instead, we will be required to complete an online licence check.

Please follow the link below to create a one-time 'Share Code', allowing us to access your driver record. This code is valid for 21 days. 

www.gov.uk/view-driving-licence

Alternatively if you are unable able to access the internet you can obtain a 'Share Code' by calling the DVLA on 0300 0830013.
If you do not know your National Insurance number, please call 0300 790 6801 to leave permission for the hire company to be check verbally.  

Proof of address must also be brought to confirm the renter's current address. This can be a utility bill or bank statement dated within the last 3 months.

Offers

We are sending offers from time to time to our customers by email if you would like to subscribe please click here your details will not be passed to any third party (including difrent branches)

London Congestion charge

London Congestion charge. Our location is outside London Congestion. There will be a £11.50 per day charge for vehicles within London Congestion charge Zone, between 07:00 & 18:00 hrs Monday to Friday. It is the customers responsibility for payment of this charge and any penalties that arise as a result of failure to pay.

TFL.GOV.UK

Delivery & Pick Up

Comming Soon

PLEASE NOTE THAT THIS WEBSITE IS A BOOKING/ENQUIRY/CONTACT SERVICE OPERATED BY PRACTICAL CAR & VAN RENTAL LTD ON BEHALF OF OUR FRANCHISEES. ANY BOOKING/ENQUIRY/CONTACT IS MADE WITH THE FRANCHISEE AND ANY LEGAL CONTRACT IS ENTERED INTO BETWEEN THE RENTER AND THE FRANCHISEE DIRECTLY, NOT PRACTICAL CAR & VAN RENTAL LTD. THE DETAILS OF THE LEGAL ENTITY CAN BE FOUND ON THE FRANCHISEES WEBPAGE OR BY CONTACTING PRACTICAL HEAD OFFICE ON 0121 772 8599.