Franchisee Profile – Edward Hamilton of Practical Biggleswade
We are running a series of Franchisee Profiles on some of our locations – some are new to the Practical network, some have been with us for years. We want to find out a little more about them and what makes our franchisees tick.
This month’s profile is Edward Hamilton, from our Biggleswade franchise. Ed started his franchise with us 7 years ago, taking over an extremely small local business with just 3 vans on fleet. His first month’s revenue was just £761. Within 12 months, he had increased his fleet to an average of 9 vehicles. Since then, he has taken his business with Practical from strength to strength. In the last 12 months, in the height of the recession and amidst extremely difficult trading conditions, Ed has bucked the trend and increased his fleet to 90 vehicles and his utilisation to over 70%, ranging from small cars to large 7.5 tonne lorries, with revenue to reflect this.
|Where did you grow up?||Alton, Hampshire|
|What was your first job after you left school?||Apprentice Mechanic with Aston Martin, Dublin|
|What was your first vehicle?||MGB|
|Why did you join Practical and when?||6 years ago – the then Biggleswade franchisee approached me and offered me the business.|
|What were your expectations of joining a franchise?||Interesting side line|
|How has the rental business changed since you joined Practical?||Harder due to the economic climate|
|What does Practical bring to you over being an independent rental operator?||Security|
|How could you improve your rental turnover going forward?||Massive investment|
|What do you do in your day to day role?||Panic, Stress, Worry|
|What do you think the future will bring in our industry?||Huge growth|
|What vehicle do you drive now?||Phaeton|
|Describe yourself in 5 words||Enigmatic, Loyal, Pedantic, Charismatic, Non-Conformist|