Driving Licence and Driving History

Renters above the age of 25 must have held a full and valid driving licence for a minimum of 1 year which must be in the renter’s current address. No copies of licences will be accepted.

You may check it yourself on the internet no more than 72 hours in advance OR check at the rental office when you collect your vehicle.

This will add a few minutes to the normal procedure so please allow time for this to be done.

This is essential for Rental Companies to do in order to comply with the Insurance Companies Rules.

You can still show the green paper counterpart along with the photo card but it will not be updated after 8th June by DVLA so they have provided a service for checking which works as follows:-

You will need your Driving Licence, National Insurance Number and Post Code.

First the customer must go to this web site address:- https://www.gov.uk/view-driving-licence
Log in with the full 16 digit driver number, National Insurance Number and Postcode.
Then choose to SHARE the driving licence information, this page can be printed as well. If you cannot print - no problem - BUT make sure you bring the SHARE code to the rental office along with the licence and your ID.

ALL DRIVERS must do this.

Web site address:- https://www.gov.uk/check-driving-information

They will enter the SHARE code that you the driver(s) have been given.

They can then print (on ONE page) all of the drivers information. The rental company has to have this information for their Insurance Company.

There is also another option for UK customers who have trouble on the web checking their own licence or who don't know their National Insurance number. If UK licence holders cannot generate a code online then they can call 0300 083 0013 (national rate from a land line) and DVLA will provide them with a SHARE code. Monday to Friday 8.00am to 7pm, Saturday 8.00am to 2pm. National Insurance number NOT needed.

Alternatively they can call DVLA on 0300 790 6801 (national rate from a land line) and leave permission for their driving record to be checked verbally by a nominated person or organisation. They have to go through 3 levels of options which are 1 - 4 - 2. This permission is valid for 7 days. Monday to Friday 8.00am to 7pm, Saturday 8.00am to 2pm. National Insurance number NOT needed. The nominated site who needs the information then calls DVLA, states who they are and that there is a verbal message allowing them the information. DVLA willthen give the details the site needs (entitlements and endorsements).

Terms and Conditions

  • All pricing is per day and subject to availability.
  • Minimum rental period is 24 hours (unless stated otherwise).
  • All rentals include insurance (subject to excess, breakdown cover, mileage (subject to local limits) and VAT).
  • Collision Damage Waiver may be available please ask for details.
  • The Damage and Theft excess may vary by location please ask for details.
  • Van Rentals are subject to an overhead roof damage excess.
  • Additional Drivers are acceptable at an additional cost.
  • Drivers must have held their licence for a minimum of 12 months (or 2 years if the driver is under 25 or a non UK license holder.)
  • One Way rentals are available please ask for details.
  • Deposits are required on all rentals.
  • When you reserve a vehicle with us we will assume your drop off time is the same as your pick up time UNLESS YOU MAKE IT CLEAR OTHERWISE.

Car/MPV Hire Age Range: 25-75 (this may vary on some makes and models)

Van/Minibus Hire Age Range: 25-72 (this may vary on some makes and models)

Drivers outside these ranges may be accepted subject to insurance clearance (surcharges may apply)

  • Foreign Licence Rules - We must be able to read and understand the licence presented and establish it is valid. We can not accept an International Drivers Permit on it's own without the original under any circumstances. European Licences with the EU symbol are fine without an International licence. IDP's are intended for the purpose of translation. The onus is on the Renter to provide a translation to confirm all our Insurance Risk questions.
  • Portable Satellite Navigation units available - please ask for details

Cancellation and No Show Policy

If your travel plans change, you may normally cancel your booking free of charge anytime up until 24 hours before your rental is due to start except rentals commencing on a Monday which require 48 hours notice of cancellation. Please check with your renting site if the local terms are different.

If you fail to pick up your car or van on the day your rental is due to start, or do not cancel with more than 24 hours notice prior to the time it is due to start, you will be required to pay at least £35 or the locations own designated fee.

Vehicles are subject to availability. If not available a free upgrade to the next vehicle group will be offered. The location you want to book with will give you a minimum 48 hours notice in the event that they have to cancel your booking in extreme unforeseen circumstances, Cancellation would only occur after every effort has been made to source an alternative vehicle/transport and where a free upgrade would not be appropriate.

Man & Van

A Man & Van service is avaliable, quotations on request.

Opening Hours

Monday to Friday 8.30am - 5.00pm/r/n/r/nSaturday 8.30am - 10.30am, last collection 30 mins before closing time/r/n/r/nSunday Closed

Out of Hours Returns

We do not allow out of hour drop offs of return vehicles, without prior agreement./r/nAll rental vehicles are the renters responsibility until signed in by an employee of the company.

Excess Reduction

Damage excess is 750 for all vehicles except Trucks which are 1000. Excess waiver is avalaible (except on Trucks & Motorhomes). For Cars & Vans this works out at 9.80 per day for 1-6 days, for 7 or more days the cost is 7.50. For MPVs & Minibuses 1-6 days is 12.50 and 7 or more days is 10.50. Motorhome excess is set at 750 with 1500 excess for fire, theft or overhead damage.

BVRLA Associate Member


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