Terms and Conditions
Van/Minibus Hire Age Range: 23-72 (this may vary on some makes and models)
Drivers outside these ranges may be accepted subject to insurance clearance (surcharges may apply)
Cancellation and No Show Policy
If your travel plans change, you may normally cancel your booking free of charge anytime up until 24 hours before your rental is due to start except rentals commencing on a Monday which require 48 hours notice of cancellation. Please check with your renting site if the local terms are different.
If you fail to pick up your car or van on the day your rental is due to start, or do not cancel with more than 24 hours notice prior to the time it is due to start, you will be required to pay at least £35 or the locations own designated fee.
Vehicles are subject to availability. If not available a free upgrade to the next vehicle group will be offered. The location you want to book with will give you a minimum 48 hours notice in the event that they have to cancel your booking in extreme unforeseen circumstances, Cancellation would only occur after every effort has been made to source an alternative vehicle/transport and where a free upgrade would not be appropriate.
GB Driving Licence Checking procedure.
You may check your licence yourself online no more than 72 hours in advance OR check at the rental office when you collect your vehicle.
This will add a few minutes to the normal procedure so please allow time for this to be done.
This is essential for Rental Companies to do in order to comply with the Insurance Companies Rules.To check you will need your Driving Licence, National Insurance Number and Post Code.
First go to this web site address:- https://www.gov.uk/view-driving-licence
Log in with the full 16 digit driver number, National Insurance Number and Postcode.
Then choose to SHARE the driving licence information, this page can be printed as well. If you cannot print - no problem - BUT make sure you bring the SHARE code to the rental office along with the licence and your ID. NB note the share code sensitive.
All GB Drivers Must Do This
On arrival at site the renting location will enter the SHARE code that you the driver(s) have been given. This will be printed and retained (on ONE page) all of the drivers information. The rental company has to have this information for their Insurance Company.
There is also another option for GB customers who have trouble on the web checking their own licence or who don't know their National Insurance number. If GB licence holders cannot generate a code online then you can call 0300 083 0013 (national rate from a land line) and DVLA will provide you with a SHARE code. Monday to Friday 8.00am to 7pm, Saturday 8.00am to 2pm. National Insurance number NOT needed.
Alternatively you can call DVLA on 0300 790 6801 (national rate from a land line) and leave permission for your driving record to be checked verbally by a nominated person or organisation. You have to go through 3 levels of options which are 1 - 4 - 2. This permission is valid for 7 days. Monday to Friday 8.00am to 7pm, Saturday 8.00am to 2pm. National Insurance number NOT needed. The nominated site who needs the information then calls DVLA, states who they are and that there is a verbal message allowing them the information. DVLA will then give the details the site needs (entitlements and endorsements).
Terms & Conditions (amending those listed above).
All pricing is per day and subject to availability. Minimum rental period is 24 hours. Additional rental hours may be available at extra cost - please ask for prices. All Rentals include comprehensive insurance with a minimum £400 damage excess (which can be reduced in some cases) and £1500 theft excess, 24 hour breakdown cover and VAT. Prices include 150 miles per day and 300 miles per weekend. Extra miles are charged at 12p per mile including VAT. Vehicles must be collected and returned within our stated opening hours. Child seats are available for rental at £3.00 per day. Satellite navigation systems, sack trucks and moving kits available with your rental vehicle - please ask for details. One way rentals are available - please ask for details.
Additional drivers are acceptable at no extra cost. Drivers must be over 23 with a minimum of 2 years driving experience. Extra insurance premiums and higher excesses apply to drivers aged 23-25. Most driving licence endorsements are acceptable but please give us details before arriving to collect your vehicle. All our vehicles are now NO SMOKING. Cancellations must be confirmed in writing either by e-mail or letter. In the event that you cancel your reservation giving less than 24 hours' notice (48 hours' notice if the rental start date is on a Monday), we reserve the right to charge a cancellation fee equivalent to a one day rental. In the event that you cancel a European travel reservation giving less than 7 days notice, we reserve the right to charge a £50.00 cancellation fee plus a minimum one day rental charge.
Monday - Friday 8.30am to 6.00pm Saturday 8.30am to 1.00pm Sunday - CLOSED Bank Holidays - CLOSED
We are conveniently situated on the A358, three miles south of Axminster and within easy reach of the famous and picturesque Lyme Regis (5 miles), Seaton (3 miles), Colyton (3 miles), Beer (4 miles), Branscombe (6 miles) and Sidmouth (11 miles). We can collect you from a local address or from Axminster Railway Station for an extra charge.
This franchise is owned by Musbury Garage Ltd Directors: A.F., B.E. & J.L. Rinaldi VAT Registration number GB384940421