Terms and Conditions

  • All drivers must show valid original driving licences plus 2 forms of ID, copies are not accepted. See below for the GB licence check procedure.
  • All pricing is per day and subject to availability.
  • Minimum rental period is 24 hours (unless stated otherwise).
  • All rentals include insurance (subject to excess, breakdown cover, mileage (subject to local limits) and VAT).
  • Collision Damage Waiver may be available – please ask for details.
  • The Damage and Theft excess may vary by location – please ask for details.
  • Van Rentals are subject to an overhead roof damage excess.
  • Additional Drivers are acceptable at an additional cost.
  • Drivers must have held their licence for a minimum of 12 months (or 2 years if the driver is under 25 or a non UK licence holder and local restrictions may apply too).
  • One Way rentals are available – please ask for details.
  • Deposits by credit or debit card are required on all rentals. Payment is generally taken when you collect the vehicle, however this policy varies, please check with your renting location as some sites require a booking deposit.
  • When you reserve a vehicle with us we will assume your drop off time is the same as your pick up time UNLESS YOU MAKE IT CLEAR OTHERWISE.
Car/MPV Hire Age Range: 23-75 (this may vary on some makes and models)
Van/Minibus Hire Age Range: 23-72 (this may vary on some makes and models)
Drivers outside these ranges may be accepted subject to insurance clearance (surcharges may apply)

  • Foreign Licence Rules - We must be able to read and understand the licence presented and establish it is valid. We cannot accept an International Drivers Permit on it's own without the original under any circumstances. European Licences with the EU symbol are acceptable without an International licence. IDP's are intended for the purpose of translation and validity of the original. The onus is on the Renter to provide a translation to confirm all our Insurance Risk questions.
  • Sat Nav units may be available - please ask for details.

Cancellation and No Show Policy

If your travel plans change, you may normally cancel your booking free of charge anytime up until 24 hours before your rental is due to start except rentals commencing on a Monday which require 48 hours notice of cancellation. Please check with your renting site if the local terms are different.

If you fail to pick up your car or van on the day your rental is due to start, or do not cancel with more than 24 hours notice prior to the time it is due to start, you will be required to pay at least £35 or the locations own designated fee.

Vehicles are subject to availability. If not available a free upgrade to the next vehicle group will be offered. The location you want to book with will give you a minimum 48 hours notice in the event that they have to cancel your booking in extreme unforeseen circumstances, Cancellation would only occur after every effort has been made to source an alternative vehicle/transport and where a free upgrade would not be appropriate.

GB Driving Licence Checking procedure.

You may check your licence yourself online no more than 72 hours in advance OR check at the rental office when you collect your vehicle.

This will add a few minutes to the normal procedure so please allow time for this to be done.

This is essential for Rental Companies to do in order to comply with the Insurance Companies Rules.

To check you will need your Driving Licence, National Insurance Number and Post Code.

First go to this web site address:- https://www.gov.uk/view-driving-licence

Log in with the full 16 digit driver number, National Insurance Number and Postcode.

Then choose to SHARE the driving licence information, this page can be printed as well. If you cannot print - no problem - BUT make sure you bring the SHARE code to the rental office along with the licence and your ID. NB note the share code sensitive​.

All GB Drivers Must Do This

On arrival at site the renting location will enter the SHARE code that you the driver(s) have been given. This will be printed and retained (on ONE page) all of the drivers information. The rental company has to have this information for their Insurance Company.

There is also another option for GB customers who have trouble on the web checking their own licence or who don't know their National Insurance number. If GB licence holders cannot generate a code online then you can call 0300 083 0013 (national rate from a land line) and DVLA will provide you with a SHARE code. Monday to Friday 8.00am to 7pm, Saturday 8.00am to 2pm. National Insurance number NOT needed.

Alternatively you can call DVLA on 0300 790 6801 (national rate from a land line) and leave permission for your driving record to be checked verbally by a nominated person or organisation. You have to go through 3 levels of options which are 1 - 4 - 2. This permission is valid for 7 days. Monday to Friday 8.00am to 7pm, Saturday 8.00am to 2pm. National Insurance number NOT needed. The nominated site who needs the information then calls DVLA, states who they are and that there is a verbal message allowing them the information. DVLA will then give the details the site needs (entitlements and endorsements).​

Cancellation Terms


Our Cancellation terms are that if a reservation is cancelled within 48 hours of the rental start date and time, we will make a charge of 100% of the rental amount or deposit held in advance. If we are given more than 48 hours up to 96 hours, we will refund 50% of the advance deposit held. More notice than 96 hours will be given a full refund.

Penalty Charge Notices

If we receive any penalty charges for your rental,We will charge you £50 for administration,This will be charged to your nominated credit/debit card, we will always inform the relevant authorities or Police or companies and pass any information to them to pursue the relevant charges with the renter. If we are unable to transfer the liability to the renter, we will process all charges on the nominated credit/debit card along with a £50 admin fee for each offence. All receipts will be sent to the renter immediately.

Vehicle Types

We Can Not Always Guarantee That The Vehicle You Have Reserved Will Be Available, We Will Always Reserve The Right To Upgrade Your Vehicle If Yours Becomes Unavailable At No Extra cost to You.                                                                                                                                                                        Key drop available at Anniesland Depot..

Vehicle Return Check In

It May not Always Be Practical To Check Vehicles Properly When Vehicles Are Returned At End Of Hire, In These Cases Customers Will Be Notified Of Any Damage Or Extra Charges As Soon As Possible After Vehicle Has Been Checked

Vehicle Types Vans

  • Small Vans = Citroen Berlingo.
  • Midi Vans   = Nissan NV200,
  • SWB Vans  = Ford transit/Vauxhall Vivaro/Renault Trafic,
  • MWB Vans  =Ford transit/Peugeot Boxer,
  • LWB Vans   = Peugeot Boxer,
  • XLWB Vans = Peugeot Boxer
  • Luton T/L     = Peugeot Boxer,
  • LWB Luton   =Peugeot Boxer
  • 12/15 Seater Mini Bus= Min 5yrs driving exp. 25- 69 yrs only.  Non-commercial use

Vehicle Types Cars

  •  Economy Car = Peugeot 108 Allure / Nissan Micra                     4/5 seats    
  • Small 5 door = Peugeot 208 Active                                             5 seats
  • Medium Car = Vauxhall Astra 1.4 turbo                                       5 Seats                                          
  • Medium Auto= Seat Toledo Auto Deisel                                      5 seats
  • Small 5 Door Diesel = Peugeot 208 Active Diesel                        5 seats  
  • Large Auto = Citroen Berlingo Multi Space / Peugeot 3008 Auto   5 seats
  • Large car     = Vauxhall Insignia                                                 5 seats
  •  SUV             = Vauxhall mokka                                                5 seats

All Vehicles subject to availability !!!


All Vehicles Carry A Deposit from £150.00 Which is returned to the original payment card used for the hire, minus any extra charges, When booking on website the deposit of £150.00 will be taken to secure the vehicle

None UK Licence holders and young drivers extra £250.00 Excess

Car  and Mini Bus Rentals  and none Uk licence holders Require a Credit Card in the name of the hirer, Cost of hire will be taken at collection of vehicle and a deposit equal to the excess  chosen will be pre Authorised on card,

 Debit Card Holders will be required to pay the excess chosen at the time of collection along with the rental.