Goole Terms & Conditions
01405 762350

Goole Terms and Conditions

PLEASE NOTE THAT THIS WEBSITE IS A BOOKING/ENQUIRY/CONTACT SERVICE OPERATED BY PRACTICAL CAR & VAN RENTAL LTD ON BEHALF OF OUR FRANCHISEES. ANY BOOKING/ENQUIRY/CONTACT IS MADE WITH THE FRANCHISEE AND ANY LEGAL CONTRACT IS ENTERED INTO BETWEEN THE RENTER AND THE FRANCHISEE DIRECTLY, NOT PRACTICAL CAR & VAN RENTAL LTD. THE DETAILS OF THE LEGAL ENTITY CAN BE FOUND ON THE FRANCHISEES WEBPAGE OR BY CONTACTING PRACTICAL HEAD OFFICE ON 0121 772 8599.

All drivers and/or payees must show valid original driving licences plus 2 forms of ID, copies are not accepted. ID's must be no less than 3 months or 12 weeks old. See below for the GB licence check procedure.
All pricing is per day and subject to availability.
Minimum rental period is 24 hours (unless stated otherwise).
All rentals include insurance (subject to excess, breakdown cover, mileage (subject to local limits) and VAT).
All rentals are subject to the insurance qualification of all driver's full details can be found:- Terrms & Conditions PDF.
Collision Damage Waiver may be available – please ask for details.
The Damage and Theft excess may vary by location – please ask for details.
Van Rentals are subject to an overhead roof damage excess.
Additional Drivers are acceptable at an additional cost.
Drivers must have held their licence for a minimum of 12 months (or 2 years if the driver is under 25 or a non UK licence holder and local restrictions may apply too).
Deposits by credit or debit card are required on all rentals. Payment is generally taken when you collect the vehicle, however this policy varies, please check with your renting location as some sites require a booking deposit.
When you reserve a vehicle with us we will assume your drop off time is the same as your pick up time UNLESS YOU MAKE IT CLEAR OTHERWISE.

Car Hire Age Range: 23-75 (this may vary on some makes and models)
MPV Hire Age Range: 25-75 (this may vary on some makes and models)
Van Hire Age Range: 23-72 (this may vary on some makes and models)
Minibus Hire Age Range: 25-70 (this may vary on some makes and models)
Drivers outside these ranges may be accepted subject to insurance clearance (surcharges may apply)

Foreign Licence Rules - We must be able to read and understand the licence presented and establish it is valid. We cannot accept an International Drivers Permit on its own without the original under any circumstances. European Licences with the EU symbol are acceptable without an International licence. IDP's are intended for the purpose of translation and validity of the original. The onus is on the Renter to provide a translation to confirm all our Insurance Risk questions.
Sat Nav units may be available - please ask for details.

Each of our franchisees is a separate legal entity and as such Practical Car & Van Rental Ltd can not and will not be held responsible for any financial recompense or legal liability deemed appropriate by any third party.

Cancellation and No Show Policy

If your travel plans change, you may normally cancel your booking free of charge anytime up until 24 hours before your rental is due to start except rentals commencing on a Monday which require 48 hours notice of cancellation. Please check with your renting site if the local terms are different.

If you fail to pick up your car or van on the day your rental is due to start, or do not cancel with more than 24 hours notice prior to the time it is due to start, you will be required to pay at least £50 or the locations own designated fee.

Vehicles are subject to availability. If not available a free upgrade to the next vehicle group will be offered. The location you want to book with will give you a minimum 48 hours notice in the event that they have to cancel your booking in extreme unforeseen circumstances, Cancellation would only occur after every effort has been made to source an alternative vehicle/transport and where a free upgrade would not be appropriate.

GB Driving Licence Checking procedure.

You may check your licence yourself online no more than 72 hours in advance OR check at the rental office when you collect your vehicle.

This will add a few minutes to the normal procedure so please allow time for this to be done.

This is essential for Rental Companies to do in order to comply with the Insurance Companies Rules.

To check you will need your Driving Licence, National Insurance Number and Post Code.

First go to this web site address:- https://www.gov.uk/view-driving-licence

Then choose to SHARE the driving licence information, this page can be printed as well. If you cannot print - no problem - BUT make sure you bring the SHARE code to the rental office along with the licence and your ID. NB note the share code is case sensitive.

All GB Drivers Must Do This

On arrival at site the renting location will enter the SHARE code that you the driver(s) have been given. This will be printed and retained (on ONE page) all of the drivers information. The rental company has to have this information for their Insurance Company.

There is also another option for GB customers who have trouble on the web checking their own licence or who don't know their National Insurance number. If GB licence holders cannot generate a code online then you can call 0300 083 0013 (national rate from a land line) and DVLA will provide you with a SHARE code. Monday to Friday 8.00am to 7pm, Saturday 8.00am to 2pm. National Insurance number NOT needed.

Alternatively you can call DVLA on 0300 790 6801 (national rate from a land line) and leave permission for your driving record to be checked verbally by a nominated person or organisation. You have to go through 3 levels of options which are 1 - 4 - 2. This permission is valid for 7 days. Monday to Friday 8.00am to 7pm, Saturday 8.00am to 2pm. National Insurance number NOT needed. The nominated site who needs the information then calls DVLA, states who they are and that there is a verbal message allowing them the information. DVLA will then give the details the site needs (entitlements and endorsements).

Out of Hours Services

Our standard hours are 9.00-5.00 weekdays and 9.00-12.00 on Saturday for collection and returns, however we offer an out of hours collection and return service.

If you do wish to book an out of hours service please contact our office to book this element of your rental. We are always happy to try and accommodate your needs! You will be given a code or agent name who will give you authorisation for your out of hours element, this means that we know we can have a member of staff on site to assist you even after the office has closed. All you need to do is the write the code in the box for booking notes.

Short notice bookings for out of hours may not be possible but we will always do our best, please call with as much notice as you can. Any bookings made for the next day that includes an out of hours will not take place and will be cancelled if you do not have the authorisation from the site. You may still be charged in these events a cancellation fee.

Out of hours services are attended by staff who can only be onsite for 15 minutes after the arranged time so please be prompt or you may loose your booking. If anything was to change please call 01405 762350 arrange a better time.

One Day Weekend Hires

We are more than happy to accomodate those wishing to only hire a vehicle for one day on a weekend! We even have great special offers on one day weekends!

One day weekend rates apply to any vehicle being dropped off after 9am on Saturday, and run 9am till 9am the following day in most circumstances.

Some one day hires on a weekend may incur a small admin charge please check all correspondance regarding your hire.

Cancellation

Cancellations must be sent by phone or an email and acknowledged by site at least 3 working days before hire is due to start on any vehicle or a cancellation fee will be charged.

Those who are refused insurance will also be charged a cancellation fee, please read all the terms and conditions and call, we can always call the insurance company to check anything before!

Collection

Please note your chosen collection time, we will hold your vehicle for one hour after collection time. After this hour the vehicle may no longer be avaliable and you may be charged a cancellation fee.

If during the hour after your chosen collection time, the site is due to close there are no guarantees anyone will be able to attend your rental. Please try and keep in touch with the site, the more we know the better we can advise your options.
If you think you may be late please contact us by telephone on 01405762350.

Recent Proof of Address

When collecting your vehicle all renters and drivers will be asked to produce a recent proof of address. A recent proof of address is a bank statement or utility bill that is dated within the last three months (12 weeks). Anything from the DVLA cannot be accepted. This is an insurance criteria and must be dated accordingly. Staff onsite unfortunately have no discretion with this as it is a direct order of the insurance company who will not allow any persons to hire without this document being produced.

We are sorry for any inconvience caused. Please feel free to call up or drop in if you would like someone to check this with beforehand.

Discount Vouchers

These cannot be used on economy car hires due to the cars already being priced so cheaply! They cannot be used in conjunction with any other offers and can be withdrawn at any point without notice.

Practical - A National Company with a Local Service

Home
Goole