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Practical Car & Van Rental
HEAD OFFICE
Practical House
21/23 Little Broom Street
Camp Hill
Birmingham
B12 0EU.
Tel: 0121 772 8599
Fax: 0121 766 6229
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| Who are we? |
Established in 1984, we have grown to become the fourth largest Independent UK Rental Operation, with over 150 locations Nationwide.
We cover most of the Country through our own Network, managed to our own exacting Standards of Care and Customer Service.
Our purpose in business can be summed up by our Managing Director's vision, namely:
To Support the Quality and Profitability of the Partnership with our Locations to maximise Customer Service Levels to the Renter.
Our approach is defined by flexibility and an accommodating attitude, helping our customers achieve their ambitions.
We take a strategic and long term relationship approach, deploy skilled and experienced people, and aim to maximise our customer service levels.
Practical occupies the middle range of the rental market, our customers are spread evenly in small towns and large cities throughout the UK
The Practical brand is gaining significant strength thanks to a recognition of our corporate identity. |
| Customer Care |
We recognise that the brand is not just a logo, but a method of operation.
We expect high standards of service from our staff and a support function that ensures that all legislative and quality standards are safeguarded.
We are committed to providing the best service for our customers.
We believe in delivering excellence in both our relationships and transactions.
A number of Practical locations conform to the standards set by the BVRLA. |
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